Stop the Churn: Medicaid Redeterminations, Revenue Risk, and the Outreach That Works

Medicaid redeterminations are driving costly churn—mostly procedural—not true ineligibility. This playbook shows FQHCs/CHCs how to find leaks, boost ex parte renewals, stand up a “Medicaid Help Desk,” and run a 30-day sprint that stabilizes coverage, lifts VBC performance, and protects cash.

Heather NiemiSeptember 4, 2025Agatha ConsultingComment

Revenue Cycle: More than a Department

Revenue Cycle ManagementHeather NiemiAugust 25, 2020RCM, Revenue Cycle, Healthcare, Optimization, Cash Flow, Yield Comment

Squeeze the orange, not the turnip. Ignoring the needs of your revenue cycle impacts patient care.

Imagine the impact you can make with a healthy revenue cycle. Really, take a moment and imagine what capturing your current leakage could mean…

…did you imagine hiring an additional technician? Upgrading your computer systems? Providing access to another 100 underinsured patients?

Now that I have your attention, let’s talk about what you do next.

Heather NiemiSeptember 26, 2017Revenue Cycle, Healthcare, Patient Care, Payer Relations Comment

What's in a name? A look at the data and instinct behind naming my start-up.

Naming a company is a personal journey. Today I am sharing my story along with a glimps into how I think!